Privacy Policy

Shop Finger Lakes, LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit our website ("Service") or engage with us in any other manner.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the Service.

1. Information We Collect

We may collect the following types of information about you:

Personal Information: Information that identifies you directly, such as your name, email address, phone number, and billing/shipping addresses.
Account Information: Details you provide when creating an account, such as username, password, and preferences.
Transaction Information: Information about purchases made on our platform, including payment method details (processed securely by third-party payment providers).
Usage Data: Information about how you interact with our website, including IP addresses, browser type, pages visited, and device information.
Cookies and Tracking Technologies: Data collected through cookies and similar tools to enhance your experience and analyze usage patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve the Service.
To process transactions and send related communications.
To personalize your experience and provide tailored content.
To communicate with you, including responding to inquiries and sending updates, promotions, or notices.
To monitor and analyze trends, usage, and activities for business insights.
To protect against fraudulent transactions and maintain the security of our platform.

3. How We Share Your Information

We may share your information in the following circumstances:

With Sellers: To fulfill orders and manage returns, your information may be shared with the sellers you purchase from.
With Service Providers: We use third-party providers to assist with payment processing, website hosting, analytics, and marketing.
As Required by Law: If required by legal processes or to comply with applicable laws and regulations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
With Your Consent: When you explicitly agree to share your information for specific purposes.

4. Your Choices

You have the following options regarding your information:

Access and Update: You can review and update your account information by logging into your account.
Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in our emails.
Cookies Management: You can control cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no system is entirely secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your personal information as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or by prominently posting a notice on our website. Continued use of the Service after updates constitutes acceptance of the revised Policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please email us at info@shopfingerlakes.com